Terms of Service

Contractual conditions within the framework of the platform



VolumeX Ltd.
Unit 16D2, 16th Floor, Legend Tower, 7 Shing Yip Street,
Kwun Tong, Kowloon, Hong Kong
E-Mail: support@leveragex.io

Company registered in Hong Kong

– to be named “Provider“ in the following – www.volumex.io and

the clients as outlined in § 1 (2) of the contract – to be named “Customer” in the following –

1 Scope, Definitions of Terms

(1) The subsequent General Terms and Conditions solely apply for the business relationship between www.volumex.io (hereinafter „Provider“) and the clients (hereinafter „Customer“), in the valid version at the time of the order. Deviating General Terms and Conditions of the purchaser are not recognized, unless the Provider explicitly consents to their validity in written form.

(2) The Customer is a consumer, insofar the purpose of the ordered deliveries and services cannot be predominantly accounted to their commercial or independently professional activity. In contrast, the contractor is any natural or juridical person or legally responsible business partnership, who, when concluding the contract, acts in the exercise of its commercial or independent professional activity.

2 Conclusion of Contract, Contractual Object

(1) The provider provides the customer with a training/education platform in the area of digital currencies, trading and blockchain. The Customer also receives information and hints about promising trading signals. He does not guarantee any profits or the equivalent thereof. On the contrary, with every trade the Customer is always threatened with total loss, about which they are informed here generally and explicitly, and separately by disclaimer at the end of each hint by the Provider.

(3) The Customer is obligated to not create any false accounts, but always to register under their real civil name and otherwise applicable data. In addition, the Customer is prohibited from account „staking“ or maintaining duplicate accounts in the same structural manner. The Customer should also update their data in the event of changes to the place of residence etc., if possible.

(4) The customer has the possibility to choose his account type during the registration, the customer has the possibility to switch between the account types at any time: • Personal Enrolled Customer (PEC) = Customer • Brand Agent (BA) = Affiliate Partner

(5) The Brand Agent (BA) undertakes to abide by all rules of the Affiliate Program as defined by the Affiliate Program of the Provider about which he will later be informed in the form of a written Affiliate Agreement.

(6) When registering and ordering, the Customer can choose between 4 packages with the specified operational time and range of services:

• Light Kit
• Core Kit
• Premium Kit
• Super VIP

(7) After registration and ordering, the Provider will then send the Customer an automatic confirmation of receipt by e-mail, in which the Customer's details are listed again and which the Customer can print using the "Print" function. In this e-mail or in a separate e-mail, the contract text (consisting of any order, General Terms and Conditions and order confirmation) is sent to the Customer by us on a durable data carrier (e-mail or paper printout) (contract confirmation). The text of the contract is stored in compliance with data protection regulations. The final acceptance or rejection of the offer takes place in this first email of the Provider or separately.

(8) The contract is concluded in english or german language.

3 User Generated Content; Netiquette; User Bans

(1) As a rule, the Provider is not responsible for content generated by users or for any copyright or other legal infringements. The Provider reserves the right to delete illegal content from users if the rights of third parties are rightfully asserted. The Provider points out that they do not carry out a prior comprehensive check of the content generated by users without cause, but as a rule they alone are to be held legally responsible.

(2) The users commit themselves not to insult in their ratings or to claim unprovable facts and also to refrain from other violations of the law and in particular not to post any pornographic content. Rather, a factual tone is desired. Furthermore, users commit themselves not to give fake / false ratings to improve their own profile. The user must have, especially with uploaded photos, the consent of the person shown on the pictures!

(3) If warnings of the user by the Provider are no longer sufficient in individual cases, the Provider reserves the right to delete individual users.

4 Prices

All prices stated on the Provider's website are including statutory taxes.

5 Payment Methods

(1) The Customer can pay by SEPA Transfer, SWIFT Transfer, MasterCard, Visa, Amex, Sofortüberweisung, Paypa or Bitcoin.

(2) The payment of a purchase price is due immediately upon conclusion of the contract. If the due date of the payment is determined according to the calendar, the Customer shall already be in default if the due date is missed. In this case, they shall pay the Provider default interest for the year in the amount of 5 percentage points above the base interest rate.

(3) The obligation of the Customer to pay default interest does not exclude the assertion of further default damages by the Provider.

(4) At the end of the membership, the customer is not obliged to extend his membership. The purchase of one of the packages is in no case associated with a subscription. Every package bought is a one-time payment for membership.

6 Liability

(1) Claims of the Customer for damages are excluded. Excluded from this are claims for damages of the Customer arising from injury to the life, body or health.

(2) In the event of a breach of essential contractual obligations, the Provider shall only be liable for the foreseeable damage typical of the contract if such damage was caused by simple negligence, unless the damage was caused by the Customer's claims for damages arising from injury to the life, body or health.

(3) The restrictions of paragraphs 1 and 2 shall also apply in favour of the legal representatives and subcontractors of the Provider if claims are asserted directly against them.

(4) The limitations of liability resulting from paragraphs 1 and 2 shall not apply if the Provider fraudulently concealed the defect or has assumed a guarantee for the quality of the goods. The same applies if the Provider and the Customer have reached an agreement on the condition of the goods. The regulations of the product liability law remain unaffected.

7 Cancellation Policy

(1) When concluding a remote business transaction, consumers generally have a statutory right of cancellation, about which the Provider informs them in the following in accordance with the statutory model. The exceptions to the cancellation policy are regulated in paragraph (2). Paragraph (3) contains a cancellation statement template..

Cancellation Policy

You have the right to cancel this contract within fourteen days without giving reasons. The cancellation period shall be fourteen days from the date of conclusion of the contract. If you choose to buy a package by waving the right of cancellation in the checkout process we insist not to refund any payments done by you. In this case your service will start immediately. If you choose to buy a package without waving the right of cancellation your service will start 14 days after the purchase has been made. To exercise your cancellation right, you must contact us:

VolumeX Ltd.
Unit 16D2, 16th Floor, Legend Tower, 7 Shing Yip Street,
Kwun Tong, Kowloon, Hong Kong
E-Mail: support@leveragex.io

Company registered in Hong Kong

by means of a clear statement (e.g. a letter, fax or e-mail) of your decision to cancel this contract. You can use the attached cancellation statement template, which is not mandatory. In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of Cancellation

If you cancel this Agreement, we will refund to you all payments we have received from you, excluding all product activation costs already incurred till the date of cancellation, immediately and no later than fourteen days from the date we receive notice of your cancellation of this Agreement. Such refund will be made using the same means of payment that you used in the original transaction, unless explicitly agreed otherwise with you.

We may refuse a refund until we have ensured that no content or information owned by VolumeX Ltd. have been saved, copied or forwarded to third parties.

Special Instructions

If you have requested that the service be commenced during the cancellation period, you shall pay us a reasonable amount equal to the proportion of the services already provided up to the time you notified us of the exercise of the right of cancellation in respect of this Agreement in relation to the total scope of the services provided in the Agreement.

(2) Leave empty.

(3) In accordance with the statutory provisions, the Provider shall provide the following information on the cancellation statement template:

Cancellation Statement Template
(If you want to cancel the contract, please fill in this template and send it back.)

VolumeX Ltd.
Unit 16D2, 16th Floor, Legend Tower, 7 Shing Yip Street,
Kwun Tong, Kowloon, Hong Kong
E-Mail: support@leveragex.io

Company registered in Hong Kong

— I/we (*) hereby cancel the contract concluded by me/us (*) on the purchase of the following goods (*)/ the performance of the following services Service (*)

— Ordered on (*)/received on (*)

— Name(s) of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only for paper communication)

— Date

(*) Delete as appropriate

8 Rights to Information, Deletion or Blocking

In principle, users have the right at any time to free information about their stored personal data, their origin and recipient and the purpose of data processing as well as a right to correction, blocking or deletion of this data. See also the menu item privacy- policy about GDPR with the corresponding objection instruction. You can contact the Provider at any time at the address given in the imprint for this and other questions on the subject of personal data.

9 Technical Availability

The Provider undertakes to remedy technical faults as soon as possible if they originate from the Provider's sphere of risk. However, they cannot guarantee availability at any time.

10 Customer Obligations for Self-Usage of Information, Non-Compliance Damages

The information provided by the Provider for trading purposes may only be used by the Customer for his own purposes and may not be made available to third parties. In the event of a verifiable non-compliance, the Customer is obliged to pay compensation to the extent of the due new contracts within the scope of the respective data package depending on the extent of the forwarding. This also applies to verifiable forwarding of the information of the respective third party to other third parties. The respective Customer must therefore pay in full for the lost profits.

11 Final Provisions

(1) The law of the Federal Republic of Germany shall apply to contracts between the Provider and the Customer with the exclusion of the UN Convention on Contracts for the International Sale of Goods. The legal regulations for the restriction of the choice of law and for the applicability of mandatory regulations in particular of the state, in which the Customer has his habitual residence as a consumer, remain unaffected.

(2) If the Customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the Customer and the Provider is the registered office of the Provider.

(3) The contract remains binding in its remaining parts even if individual points are legally ineffective. Instead of the ineffective points the legal regulations apply, as far as available. As far as this would represent an unreasonable hardship for a contracting party, the contract as a whole becomes ineffective.